Privacy Policy

Welcome to Moon Technologies. Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your data. By accessing or using our website, services, or engaging with Moon Technologies through third-party platforms, you agree to this Privacy Policy.

 

1. Information We Collect

Moon Technologies may collect the following types of personal data:

  • Names, email addresses, phone numbers, and IP addresses.
  • We do not directly collect or store sensitive information such as payment card details or banking information. Any payments are securely handled through trusted third-party providers

We collect this information through:

  • Contact forms, cookies, analytics tools like Google Analytics, and third-party platforms, including Fiverr, LinkedIn, and Facebook.

2. Purpose of Data Collection

We collect and use your data for the following purposes:

  • Marketing and communications: To promote our services and share updates.
  • Analytics and improvements: To understand user behavior and improve our website and services.
  • Personalized communication: To provide tailored updates, offers, and a more relevant user experience.

3. Data Sharing Policy

Moon Technologies does not sell, rent, or trade your personal data. We may only share information if legally required by government authorities or to comply with applicable laws.

4. Cookies and Tracking Tools

Our website uses cookies and analytics tools (e.g., Google Analytics and more…) to enhance user experience and analyze website performance.
You can manage cookies through your browser settings or opt out at any time.

Depending on your location, you may also have rights under GDPR (Europe) or CCPA (California, USA) to opt out of tracking and request data access.

5. User Rights

We want you to know that we respect your rights regarding your personal data. Users can:

  • Request the deletion of their data.
  • Opt-out of marketing communications.
  • Access or update their information stored with us.

To exercise these rights, please contact us via:

6. Payment Terms

Moon Technologies works strictly on a contractual basis for all projects and services.

  • Moon Technologies generally requires advance or milestone-based payments to initiate projects.
  • The payment date agreed upon in the contract must be honored by the client.
  • If payment is delayed or not made, Moon Technologies will discontinue work, and no further services will be provided.
  • Clients must comply with the contractual terms and provide all necessary information or requirements on time.
  • Moon Technologies is not responsible for delays caused by the client’s unavailability or inability to review tasks.

Timely payments are essential, as we need to ensure timely salaries for our employees to maintain our service quality.
Moon Technologies reserves the right to terminate the contract at any point due to failure to comply with these terms.

7. Security Measures

We prioritize your data protection by implementing the following measures:

  • SSL certificates: Ensuring secure communication on our website.
  • Regular monitoring: Protecting against unauthorized access and breaches.
  • We also require our partners and vendors to comply with industry-standard security measures

However, while we strive to protect your information, no method of transmission over the Internet is 100% secure.

8. Third-Party Platforms

Our services integrate with or link to trusted third-party platforms, including:

  • Fiverr
  • LinkedIn
  • Facebook
  • Google Analytics

These platforms may collect data independently. We encourage you to review their policies before engaging.

9. Legal Compliance

Moon Technologies operates under the legal framework of Pakistan’s laws and regulations.

  • For international clients, contractual obligations will apply as mutually agreed, but any disputes will ultimately fall under the jurisdiction of Pakistani law.
  • Any disputes, claims, or contract breaches will be handled in accordance with the relevant laws of Pakistan.
  • In case of non-compliance, Moon Technologies reserves the right to pursue legal action to recover payments or protect its business interests.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance.
We will notify users of material changes via email or a notice on our website at least 7 days before the changes take effect.

11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at: